EN
Papiro is a private instant messaging system. It is mounted on a dedicated machine for each client and in it is centralized all the conversations and content that are sent through the system, both web and mobile applications.
Secure communication begins by reducing the number of tools you use. Papiro connects your team with customers, suppliers and partners. Centralize all the communication of your projects.
Optimize your communication by centralizing team collaboration. Here you reduce costs and increase the performance of your team on an omnichannel platform. Serve your customers from a single place and never miss sales opportunities.No back doors, all connectivity services are completely optional.
You can also work with end-to-end encryption and custom permissions, designed for businesses of all sizes.
Supports GDPR, CCPA, HIPAA, and LGDP compliance.
You will have full control over the permissions of each user role so that no one can do more than they should.
We design the login screen with your logo.
In addition, we add the legal texts according to your company:
You will have the option of creating users manually and / or that users are the ones who register.
You will have full control over the permissions of each user.
You can manage the channels and assign which users can access each channel.
We create the iOS and Android versions of the application for your company.
Both versions will incorporate your logos and your legal texts.
The applications will be exclusively connected to the dedicated server they will have, so all information, private or not, is kept in a single place without third party access.
Omnichannel is a term used to refer to a customer management strategy. This strategy addresses the entire life cycle of the customer relationship with the supplier company, where a coherent, consistent and seamless communication and interaction is established through the different channels that the customer wants to use to interact with the company, mainly in physical stores. (Retail), Internet, Mobile or the Contact Center. In order to achieve this omnichannel customer management, it is necessary to coordinate all the areas that interact, directly or indirectly, with the customer, to present themselves to them with a single voice.
Papiro is a platform that connects social media channels (such as Facebook, WhatsApp Corporate, Twitter, Telegram and others), websites, CRM, and support tickets. Papyrus enables you to manage stakeholder conversations from one place, find all the data you need, automate processes, speed up service, and improve the customer experience.
